版本比较

标识

  • 该行被添加。
  • 该行被删除。
  • 格式已改变。

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NewCityOnboardingRequest(1).xlsx

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七、服务商常见问题

Error Code报错代码

Error Message报错信息

Notes注释

InvalidRequest

无效请求

The pickup address provided is not supported by the shipping service.

客户提供的取件地址目前的物流服务不支持。

Please contact the Selling Partner Support team

请联系我们的卖家支持服务, 登入亚马逊全球物流订舱平台 联系服务商
我们为您提供7*24服务

InvalidRequest

无效请求

This shipping service cannot deliver to this address.

此物流服务不能发货至所填收货地址

MFN Small Parcel only delivers to US

MFN(Z-Parcel)小包裹目前只支持发往美国

InvalidRequest

无效请求

You exceed your quota for the requested resource
您超出了请求资源的配额

我们系统只能支持到1秒一个请求,建议客户不要批量预报。可以稍等一个小时再次进行预报

InvalidRequest

无效请求

String”XXXXX”is too long (length :98 , max allowed :60)
字段超长

该字段超长,请根据最大限制删除超长部分再重新预报

InvalidRequest

无效请求

Required additional input: ITEM_DESCRIPTION_TRANSLATED is missing or missing the required fields
中文品名缺失.

中文品名没有填写,请填写后再次预报

InvalidRequest

无效请求

Provided address is invalid.
提供的地址错误

收件人邮编不正确,我们系统只支持5位收件人邮编。请客户删除多余邮编再重新预报

InvalidRequest

无效请求

;Item description is missing for item: item.description.
英文品名缺失

英文品名未填写,请填写英文品名之后再次预报

InvalidRequest

无效请求

You are not having sufficient funds in your shipping account to place this booking. Please add funds to your account
您的运输帐户中没有足够的资金来进行此预报。 请为您的帐户充值

账户余额不足,请尽快充值。

InvalidRequest

无效请求

Package weight exceeds the maximum weight for this ship method.

包裹重量超出此运输方式的最大重量

MFN Small Parcel weight limit is 22.7KG

MFN(Z-Parcel)重量上限是22.7KG

InvalidRequest

无效请求

String””is too short(length:0, required minimum:1)

收件人电话必填,至少一位。请填写之后再次预报。

InvalidRequest

无效请求

We currently cannot delivery to this address. Please select another shipping service.

收件人邮编不正确,我们系统只支持5位收件人邮编。请客户删除多余邮编再重新预报

InvalidRequest

无效请求

Package dimension exceeds the maximum dimension for this ship method.

包裹尺寸超出此运输方式的最大尺寸

15.2cm <=length <= 60cm
10.1cm <=width <= 40cm
0 cm <=height <=50

 

15.2cm <=长 <= 60cm
10.1cm <=宽 <= 40cm
0 cm <=高 <=50cm

 

InvalidRequest

无效请求

Invalid Horizon Shipper, please register a Horizon shipping account and link with your seller

无效的Horizon(Z-Parcel)发货人,请注册一个Horizon(Z-Parcel)全球物流账号并和卖家账号绑定。

follow the onboard workflow to register shipper account at ship.amazon.cn

请按照卖家入驻流程在ship.amazon.cn上注册全球物流账号

InvalidRequest

无效请求

Package value exceeds the maximum value limit for this ship method

包裹价值超过该运输方式支持的最大货物价值

包裹价值应<= $700

TermsAndConditionsNotAccepted

条款条件未接受

The seller has not yet agreed to Amazon's or the carrier's terms and conditions. The seller can accept terms and conditions in Seller Central.

卖家还未同意亚马逊或第三方物流公司服务的条款条件。卖家可在Seller Central上接受服务条款条件。

Seller need to accept "Amazon's Buy Shipping Terms and Conditions" and "Amazon Horizon Terms and Conditions" in Seller Central. Refer General Onboarding SOP for more details

卖家需在Seller Central上接受 "Amazon's Buy Shipping Terms and Conditions" and "Amazon Horizon Terms and Conditions"。请参考卖家入驻SOP获取更多讯息。

Label format not supported

标签格式不支持

The requested Label format does not match the available formats.

标签格式不符合可用的文件格式

MFN Small Parcel support PDF, PNG and ZPL label format

MFN(Z-Parcel)小包裹支持的标签文件格式有PDF, PNG和ZPL